if you have a complaint about our products or our service, you can contact us via our telephone number 085-2731908 or via email . You will receive a substantive response from us within a maximum of 72 hours after receiving your complaint. If you are not satisfied with the handling of your complaint, you can also submit it to the Thuiswinkel Disputes Committee (www.sgc.nl) or this Disputes Committee via the European ODR Platform (https://ec.europa.eu/consumers/ odr /).

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